Last updated: July 2026
1. Information We Collect
When you use KK Nutrivet, we may collect:
- Personal Information: Name, email address, phone number, delivery address
- Payment Information: Billing address and transaction details (card details are not stored)
- Prescription Data: Uploaded veterinary prescriptions for order verification
- Usage and Journey Data: Pages and products viewed, searches, clicks, link and download interactions, scroll milestones, form interaction status, cart and checkout activity, session duration, device/browser characteristics, and technical errors
- Location Data: Approximate IP-based location and, only when you permit browser location access, the delivery location returned by your device
Behavioral analytics never intentionally records passwords, OTPs, card or payment credentials, prescription contents, raw form values, copied text, or individual keystrokes. Form analytics records only the field identifier, field type, and whether an interaction occurred.
2. How We Use Your Information
- • Processing and delivering your orders
- • Sending order updates via WhatsApp, SMS, and email
- • Verifying prescriptions for medicine orders
- • Improving our website and services
- • Personalizing your shopping experience
- • Sending promotional offers (with your consent)
- • Preventing fraud and ensuring security
3. Information Sharing
We do not sell your personal information to third parties. We may share your data with:
- • Delivery partners (only name, phone, and address for order delivery)
- • Payment processors (for secure payment handling)
- • Firebase Analytics (aggregated website-usage and shopping-flow measurement; we do not send names, emails, phone numbers, delivery addresses, raw form values, or prescription data as Analytics events)
- • Legal authorities (if required by law)
4. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, or disclosure.
5. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings.
6. Your Rights
- • Access and review your personal data
- • Request correction of inaccurate information
- • Request deletion of your account and data
- • Opt out of marketing communications
7. Contact Us
For privacy-related queries, contact us at kknutrivet@gmail.com or call +91 78469 32453.